Dave Kirk Chevrolet GMC is a well-known car dealership located at 2955 N Main St, Crossville, TN. Known for its exceptional customer service and wide selection of vehicles, Dave Kirk has built a strong reputation in the automotive industry. With a team of friendly and knowledgeable staff, the dealership has created a positive and enjoyable car-buying experience for many customers. Their sales representatives are praised for being kind, patient, and low-pressure, making the process easy and stress-free. Additionally, the finance team is commended for their transparency and helpfulness. Whether customers are local or out of state, Dave Kirk Chevrolet GMC is known for providing a seamless and convenient transaction process, both online and in-person. With a loyal customer base and consistently positive reviews, Dave Kirk Chevrolet GMC continues to be a trusted and reputable car dealer in the area.
Amenities and More
- Delivery
- Wheelchair-accessible toilet
- Credit cards
- Debit cards
- NFC mobile payments
- Gender-neutral toilets
- In-store shopping
- Cheques
- Repair services
- Oil change
Reviews
Everybody was real great and professional. What they were doing. They got you to where you needed to be. That helped you out 100%. They were really great people. They did their job very were awesome. Dumb, and I'm glad that you have wonderful people working for you. I was very pleased and happy
Everyone was very friendly and helpful not pushy. Tyler Starling was my sales rep I told him what i was looking for and he found exactly what I wanted, gave me a good trade in on my vehicle and we made a deal. Tyler was very professional and treated me like a friend. They have my business and I highly recommend them to anyone looking to buy a vehicle.
UPDATED REVIEW:
I've honestly deliberated about updating my review, but I cannot leave it as is in good conscience, lest I mislead others who read my original review. As much as the sales experience was nice (and I still stand by that part of my review), they were not as forthright as they should have been. The truck pictured was a nightmare because they did not disclose important details to me at the time of the sale, namely, that at the time of the sale, the truck had federally required emissions equipment removed. As a result of that engine modification, one of the cylinders in the engine went bad four months after the purchase, and I found myself stranded in Kansas without a working truck. I reached out to the dealer and they worked with me, but after all was said and done, I lost $19,000 by purchasing a vehicle through this dealer. Therefore, I would not use them again nor would I recommend buying from them unless you clearly know your stuff.
ORIGINAL REVIEW:
Really enjoyed the experience of buying a truck from these people. My sales rep was kind, patient, super-helpful, and low pressure. The finance guy was clear, chill, and very kind also. I can’t even begin to describe how they went out of their way to help me complete the sale and make the experience easy. I would definitely use them again!
My experience at Dave Kirk dealership was AMAZING!!! If I could give more than 5 stars I would because they deserve 10! Everyone was so friendly, and my sales rep Micah made my experience so easy and enjoyable. I am so happy with my new car! If you need one this is the place to go.
My 1st time taking my husband's truck, he called an told them exactly what he wanted an that it would need to be done by 5 because I had to be at work shortly after. Arrived a little after 3 the man I dealt with made no eye contact didn't look at me once while doing my paperwork. Was told to wait in the lounge 2 hours later the same man comes in tells me the truck needs 2 replacement filters. Doubling the original price that my husband told me just for what he had told them he wanted. I refused. Told him I came orj for just that. He left the lounge. 20 minutes later I go to the front desk since I'm going to be late for work. The lady at the window was very nice she informed my vehicle had been done for about 15 minutes an didn't know why I hadn't been told. So I pay, she gives me the key. Its now dark I can't find my vehicle so I'm pushing the alarm button like crazy an a salesman says oh you can't find your vehicle. Well Sir nobody even told me it was done why on earth would they tell me where it was parked in the back backed into the back parking lot as I continued across the dark parking lot by myself. . As a female I would never return here alone.
We would like to thank Jason Reed and the Dave Kirk dealership for everything they did for us with the purchase of our 2024 GMC Sierra 3500 HD. A local dealer had put us into a difficult situation and with the help of Jason, were able to able to get everything resolved and finalize the purchase of our new vehicle. They even helped with the transportation of getting the 2024 to us in Pennsylvania and then picking up our 2018 trade back to them. Paperwork was over nighted for us to get the deal finalized as quickly and smoothly as possible. Jason did a face time walk around and answered all of our questions. He even informed us when the vehicle was leaving Tennessee and headed towards Pennsylvania.
We can't say enough about the treatment we received from him and the dealership.
Thank you and look forward to doing business with you in the future.
Tom & Deb Harris
The Service Department processed my paperwork immediately & began the work on my car promptly. My waiting time was kept to a minimum & my car was brought to the door for me when the service work was completed. I was treated fairly, warmly, respectively & comfortably while I waited on my car to be serviced.
LeAnne, the service rep was very knowledgeable. She answered all my questions and gave me an accurate time line concerning the service. She checked on my future service requests and costs. I would highly recommend her.
Location
2955 N Main St, Crossville, TN 38555, United States
Hours
-
Updating...
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